TRAINING AND CONSULTING SERVICES
The Case for modernizing Corporate Learning
Over a period of time, most companies have reduced their minimum recruitment criteria. This has led to a severe gap between those recruited and the skills demanded of their jobs. A study conducted recently by the Bentley University found out that majority of their graduates were unprepared to enter the job market and most of the corporate leaders rather their graduates at C category. This means, that companies must invest greater amounts and more proficiently into corporate training. Most of the methods applied at present are either inadequate or using antiquated tools. So either the technology being used is not learning-friendly or redundant. Another study has even found out that while happy workers are known to be twelve percent more productive, there is a decline by a tenth among unhappy workers. Training personnel is one of the best methods at increasing satisfaction levels. As per a report tabled by management consulting giant McKinsey, two-fifths of Chief Learning Officers believe their training methods have not been effective. So more modern means are required as provided by 2gno.me in the area of soft skills or that of Desire 2 Learn that combines analytics to identify specific skills that require upgradation.
Why and How to make your Staffing and Training Strategies fit today’s Customers
Today’s customers are far more evolved than at earlier times and thus have unique demands. Some businesses have made themselves recession proof to make decent revenue across times. There are three major techniques which need to be followed while making sales pitches. These are – ‘self-image’, ‘entertain’ and ‘pamper’. During talent recruitment, businesses want to hire someone who enhances company’s self image. For this, their social media pages such as Twitter, Facebook and LinkedIn must be analyzed and if needed a personal interview could be added. In order to assess their abilities to entertain certain interview questions must be added such as ‘how would they simply sales process’ or ‘how can shopping be made fun for the customers’. Their abilities to pamper can be checked if the candidates have made the customers feel special in the past or how they display their best products to the customers. Similar three aspects are checked against during the process of management training. A set of questions are created to assess whether the candidates can pamper and entertain customers while enhancing company image.
Why C-levels need to think about e-Learning and Artificial Intelligence
The field of corporate training has expanded enormously. In fact it is now worth US$ 70 billion in the USA alone. Three-fourths of all employees surveyed see training as one of their top non-financial motivators. This number increases when it comes to the millennial generation at eighty seven percent. In fact two-thirds of employees surveyed feel that training is the single most important aspect. Among those receiving inadequate training, two-fifths quit their jobs in the first year itself. Most interestingly, for every dollar spent on training, there is a thirty dollar increase in productivity. The field of learning and development though needs a dose of Artificial Intelligence as a support. While humans remain relevant, classroom sessions are lessening in importance in favour of online module based teaching. That is where AI can come in handy providing granular bits of data crucial for companies to curate training content for their staff.
How A.I. could affect the world of Corporate Training
Artificial Intelligence (AI) has already entered businesses in a big way but it is further set to transform corporate training. First of all it will curate more individualized experiences for specific needs of professionals. This will allow companies to develop content for individuals or small groups away from mass-based modules. Granular level analysis will now be possible using the vast treasure trove of data extracted using AI. Thus specific module based feedback will now be available. Per module effectiveness and ROI can now be measured using AU based tools. Even quizzes can be created for individuals or trainee types beyond the simple question-answer to gauge progression. Workers will now get a smarter interface with better design features creating greater incentive for them to take up these sessions.